Privacy Policy
Last Updated: November 15, 2023
At TanaJo Voleco, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our financial education platform.
Information Collection
We collect information that you provide directly to us when creating an account, using our services, or communicating with our team. This may include:
- Personal identification details (name, email address, phone number)
- Financial information you choose to input into our platforms
- Technical data including IP address, browser type, and device information
- Usage data regarding your interaction with our services
- Communication records when you contact our support team
Use of Information
Your information enables us to provide, maintain, and improve our services. Specifically, we use your data to:
- Deliver personalized financial education content
- Process transactions and manage your account
- Provide customer support and respond to inquiries
- Develop new features and improve existing services
- Communicate important updates about our platform
- Ensure the security and integrity of our systems
Data Protection
We implement robust security measures to protect your information from unauthorized access, alteration, or destruction. These measures include:
- Encryption of sensitive data both in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls limiting employee access to personal information
- Secure data storage facilities located within Canada
- Continuous monitoring for potential security breaches
Third-Party Sharing
We do not sell your personal information to third parties. We may share data with:
- Service providers who assist in delivering our platform (subject to strict data protection agreements)
- Legal authorities when required by Canadian law or to protect our rights
- Successor entities in the event of a merger, acquisition, or sale of assets
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we maintain account data for three years after account closure for regulatory compliance purposes.
Your Rights
As a user, you have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information under certain circumstances
- Object to or restrict the processing of your data
- Receive your data in a portable format
- Withdraw consent for data processing where consent was previously provided
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content. You can control cookie preferences through your browser settings, though this may impact functionality.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through platform notifications or email communications.
Contact Information
For questions regarding this Privacy Policy or our data practices, please contact our Privacy Officer at privacy@tanajo-voleco.sbs or at our mailing address: 123 Cyber Finance Ave, Toronto, ON M5V 2T6.